Dialhop help
Every help page, by area.
Dialhop answers an auto repair shop's phone line: it picks up, answers the questions callers ask, books appointments, and takes messages, and the owner sees every call in one place. These pages explain every screen and how to do each task. Every task is listed under "How do I…" at the bottom of this page, and the search box finds a task by the button or field it names. Open them anytime from Help at the bottom of the sidebar, or ask Eli, the assistant behind Ask Eli at the top of every screen (Cmd+J), which answers from these same pages; see Ask Eli. Inside the app, Cmd+K opens a search box that finds customers, jumps to screens, and runs actions; see Keyboard shortcuts and the search box. Once here, the same keys search every page and section.
Getting started
- Create an account
- Sign in
- Reset your password
- Set up your business
- The dashboard
- Ask Eli
- Keyboard shortcuts and the search box
- Send feedback
Calls
Customers
Knowledge
Integrations
Settings
How do I…
- Change your shop's details
- Set your shop's address
- Change the greeting
- Choose the languages the receptionist speaks
- Make the receptionist say your name right
- Have callers put through to a person
- Choose how Eli reaches you when a caller needs you
- Set how many appointments you take at once
- Get an email when Eli takes a message
- Let Eli answer texts
- Send appointment reminders by text
- Get a Dialhop number
- Forward your line to your Dialhop number
- Release your Dialhop number
- Choose a plan
- See your minutes
- Keep answering past the plan, or not
- Set a limit on extra usage
- Switch plans
- Change your card or cancel
These pages are the help for Dialhop, the phone receptionist for independent auto repair shops.
Set up your businessUpdated 2026-10-16